TERMS OF SERVICE AND PRIVACY POLICY FOR MARITWELKER.COM AND MARIT WELKER LLC.

Privacy Policy

Marit Welker LLC Last updated: July 17, 2026

1. Who we are

Marit Welker LLC is an Idaho limited liability company. We run maritwelker.com and provide coaching services. We are the controller of your personal information.

Contact: [email protected] 2512 Stokesberry Place, Suite 101, Meridian, Idaho, 83646 USA

This policy explains what we collect, why, what we do with it, and what you can ask us to do about it.

2. What we collect

You give us:

Name

Email address

Phone number, including country code

Country

A description of your situation, from the application form

Payment information, which goes directly to our payment processor and is never seen or stored by us

Anything you tell us in a session, an email, or a text

Audio or video recordings of your coaching sessions, if you agree to be recorded (see section 5a)

We collect automatically:

IP address, browser type, device type, operating system

Pages you visited, how long you stayed, what you clicked

Cookies and similar technologies (see section 8)

We do not collect: we do not ask for and do not want your Social Security number, government ID numbers, or health records. Please do not send them.

3. Sensitive information

The application form asks about your situation with your adult child. Your answer may include information that is personal and painful, and in some places is legally treated as sensitive.

We only collect it because we need it to decide whether we can help you and to prepare for your sessions. We do not sell it, we do not share it, and we do not use it for advertising. You choose what to write. Write only what you want us to have.

4. Why we use it

What we use it for

Legal basis (if you are in the UK/EU)

Reviewing your application and deciding whether to accept you

Steps prior to a contract

Scheduling and delivering your sessions

Performance of a contract

Recording your sessions

Consent

Taking payment and issuing refunds

Performance of a contract

Sending you emails or texts about a program you applied for or bought

Performance of a contract

Sending you marketing emails or texts

Consent

Improving the Site and understanding what works

Legitimate interests

Keeping records, meeting tax and legal obligations, defending claims

Legal obligation / legitimate interest

We do not use your information to make automated decisions that produce legal or similarly significant effects on you.

5. Texts and emails

You are never required to consent to marketing in order to buy anything from us.

Texts. Our form has two separate checkboxes: one for non-marketing texts about the program you applied for, and one for marketing texts. They are separate on purpose. You can opt out of either at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply. We do not sell or share your phone number with anyone for their own marketing.

Emails. Every marketing email has an unsubscribe link and it works. Unsubscribing from marketing does not stop emails about a program you paid for.

5a. Recording your sessions

We record coaching sessions, and we ask you first.

Before the first recording starts, Marit will tell you and ask you to confirm out loud that you agree. You can say no, and coaching goes ahead unrecorded. You can change your mind mid-session and we will stop. You can withdraw your consent afterwards and ask us to delete the recording.

Why. So there is an accurate record if a question ever arises about what was said, and so Marit can remind you of something you said earlier in your own words. It’s helpful so Marit can review your progress.

Who can hear it. Only Marit. Recordings are never shared outside the business, never sold, never used in marketing, and never played for anyone else.

Where it lives. Encrypted, access-controlled storage.

How long. Until the end of the next month (up to 60 days.) Then deleted. If a refund request, complaint, or claim is open, we keep the relevant recording until it is resolved, then delete it.

6. Who we share it with

We do not sell your personal information. We have never sold it. We do not share it for cross-context behavioural advertising.

We share it only with service providers who need it to run the business, and only for that purpose:

HighLevel (LeadConnector) — our website, forms, CRM, email, and SMS

Calendly — scheduling

[Stripe / your processor] — payments

[Zoom / your video tool] — sessions

[Your recording and storage tool] — session recordings

Our accountant and, if needed, our lawyer

We may also disclose information if the law requires it, if we need to enforce our Terms, or if we believe in good faith it is necessary to prevent serious harm to someone. See the confidentiality section of our Terms of Service for the limits on what we can keep private.

If the business is ever sold or merged, your information may transfer with it. We would tell you first.

7. Where your information goes

We are in the United States. Our service providers are mostly in the United States. If you are in the United Kingdom, the European Union, Australia, New Zealand, or Canada, your information will be transferred to and stored in the United States, which may not give it the same legal protection your country does.

Where required, we rely on the European Commission's Standard Contractual Clauses or an equivalent mechanism with our providers. You can ask us for details.

8. Cookies

We use cookies to make the Site work, to remember your choices, and to understand how the Site is used. Our cookie banner lets you accept all or accept only essential cookies. Rejecting non-essential cookies will not break the Site

Most browsers let you block or delete cookies. Doing so may affect how the Site works.


9. How long we keep it

Applications that we do not accept: up to 12 months, then deleted.

Session recordings: 30 days, then deleted, unless a refund request, complaint, or claim is open, in which case until it is resolved.

Client records and written session notes: up to 7 years after our work together ends, so we can meet tax obligations and defend any claim.

Payment and tax records: as long as tax law requires, currently 7 years.

Marketing contacts: until you unsubscribe, then we keep a minimal suppression record so we do not contact you again by mistake.

10. Your rights

Wherever you live, you can ask us to:

tell you what we hold about you

give you a copy

correct anything wrong

delete it

stop sending you marketing

If you are in the UK or EU (GDPR), you also have the right to restrict processing, to object to processing based on legitimate interests, to data portability, and to withdraw consent at any time (which does not affect what we did before you withdrew). You may lodge a complaint with your data protection authority, though we would appreciate the chance to fix it first.

If you are in California (CCPA/CPRA), you have the right to know, delete, correct, and to opt out of sale or sharing. We do not sell or share, so there is nothing to opt out of. We will not discriminate against you for exercising any right.

If you are in Canada (PIPEDA), you may access and correct your information and complain to the Office of the Privacy Commissioner.

To exercise any of these, email us at [email protected]. We will respond within 30 days. We may need to verify who you are before we act, which protects you.

Note that if you ask us to delete everything while you are an active client, we may not be able to continue coaching you.

11. Security

We use reasonable safeguards, including encrypted connections and access controls, and we limit who can see your information. No system is perfectly secure and we cannot guarantee absolute security. If a breach affects you, we will notify you as the law requires.

12. Children

Our Site and services are for adults. They are not directed at anyone under 18 and we do not knowingly collect information from children. If you believe a child has given us information, email us and we will delete it.

13. Other websites

The Site links to other sites and platforms. We are not responsible for their privacy practices. Read their policies.

14. Changes

We may update this policy. The new version takes effect when posted, with a new date at the top. If we make a material change to how we use your information, we will tell you by email or a notice on the Site.

15. Contact

Questions, requests, or complaints:

Marit Welker LLC [email protected] 2512 N Stokesberry Place, Suite 101, Meridian, Idaho, USA

Terms of Service

Marit Welker LLC Last updated: July 17, 2026


1. Agreement

These Terms govern your use of maritwelker.com (the "Site") and any coaching, challenge, course, or other service offered by Marit Welker LLC ("we," "us," "Marit"). By using the Site, submitting an application, or purchasing a service, you agree to these Terms. If you do not agree, do not use the Site or our services.


2. Who may use our services

You must be at least 18 years old.

Our services are currently available only to residents of the United States, Canada, Australia, New Zealand, and certain European countries. If you are outside a supported country, we cannot accept you as a client. If you purchase a service while outside a supported country, we will cancel and refund it.


3. Coaching is not therapy or medical care

This is the most important section of this document. Please read it.

Marit Welker is a certified life coach. She is not a licensed therapist, psychologist, counselor, psychiatrist, social worker, physician, attorney, or financial advisor, and she does not hold herself out as any of these.


Coaching is not:

psychotherapy, counseling, or mental health treatment

diagnosis or treatment of any mental or physical health condition

medical advice, or a substitute for medical or psychiatric care

legal or financial advice

a substitute for the care of any licensed professional

Coaching is a forward-looking, goal-directed conversation. It does not treat, cure, or diagnose anything.

If you are currently under the care of a therapist, physician, or other licensed professional, we encourage you to continue that care and to tell your provider you are working with a coach. Do not stop, start, or change any treatment or medication because of anything discussed in coaching.

Nothing on this Site or in our services is intended to diagnose, treat, cure, or prevent any condition.


4. Emergencies

Our services are not a crisis service and are not monitored for emergencies. We do not provide urgent or after-hours support.

If you are in danger, or you are thinking about harming yourself or anyone else, do not wait for a session and do not send us a message. Get help now.

In the United States and Canada, call or text 988 (Suicide and Crisis Lifeline).

In the United Kingdom, call 116 123 (Samaritans).

In Australia, call 13 11 14 (Lifeline).

In New Zealand, call or text 1737.

Anywhere, call your local emergency number or go to your nearest emergency room.

We reserve the right to end a coaching relationship and refer you to licensed care if we believe coaching is not appropriate or not enough for what you are facing. We may do this at any time, and we will refund any unused portion of what you paid.


5. No guarantee of results

We make no promise about what will happen in your life or in your family.

We cannot and do not guarantee that your child will contact you, respond to you, forgive you, or reconcile with you. We cannot guarantee any particular emotional, spiritual, or relational outcome. Your relationship with your adult child involves another adult whose choices are their own and are outside our control and yours.

Any story, testimonial, example, or result described on this Site or in our materials is one person's experience. It is not a prediction and it is not typical of anyone but that person.


6. Your responsibility

You are an adult and you make your own decisions. You are solely responsible for what you choose to do or not do as a result of coaching, and for the results of those choices. You keep full responsibility for your own wellbeing, your health care, and your own actions.

You agree to be honest with us about your situation and about anything that might make coaching inappropriate for you.


7. Confidentiality and its limits

We will keep what you tell us private. We will not share the content of your sessions with anyone, and we will not use your name or your story publicly without your written permission.

But understand this clearly: coaching is not a legally privileged relationship. Unlike conversations with a licensed therapist, attorney, or clergy member, conversations with a coach are not protected by law. A court could compel disclosure. We cannot promise you privilege we do not have.

We may also disclose information without your permission if we believe in good faith that it is necessary to prevent serious harm to you or another person, if the safety of a child or vulnerable adult is at risk, or if we are required to by law.


8. Fees and payment

Prices are listed on the Site or provided to you in writing before you buy. All prices are in U.S. dollars. You are responsible for any taxes, currency conversion, or bank fees on your end.

Payment is due at the time of booking. Payment is processed by our third-party payment processor. We do not store your card details.

Prices may change at any time. A price change never affects a service you have already paid for.


9. Refunds

The five-day challenge. If you attend all five sessions, complete the assignments given to you, and still do not feel any change, tell us within seven days of your final session and we will refund the full amount. You do not need to explain or justify. We only ask that you actually did the five days.

Coaching programs. Refund terms for six-month and twelve-month coaching are set out in your individual coaching agreement, which controls over this section.

All services. We may refund and end a service at our discretion at any time, including if we believe coaching is not appropriate for you.


10. Scheduling, cancellations, and missed sessions

Sessions are 45 minutes and are held by video or phone at the scheduled time.

The five-day challenge is designed to run on five consecutive days. If your week does not allow it, contact us and we will try to fit it into four.

Please give at least 24 hours' notice to reschedule. Sessions missed without notice, or cancelled with less than 24 hours' notice, may be treated as delivered and are not refunded or rescheduled. We understand that life happens. Talk to us.

If we need to reschedule, we will offer you another time or refund that session.


11. Recording

We record coaching sessions. We do this for two reasons: so there is an accurate record if a question ever arises about what was said, and so we can remind you of something you told us earlier, in your own words.

We will tell you before the first recording starts and ask you to confirm out loud that you agree. You may say no. If you say no, we will not record and it will not affect your coaching in any way. If you change your mind partway through a session, say so and we will stop.

What happens to a recording:

Only Marit Welker can access it. It is never shared outside the business, never sold, never used in marketing, and never played for anyone else.

It is stored on encrypted, access-controlled storage.

It is deleted after at the end of the next month that it was recorded in.

If a refund request, complaint, or legal claim is open, we keep the relevant recording until that is resolved, and then delete it.

You may ask us to delete a recording at any time and we will, unless a dispute is open.

You may not record, transcribe, photograph, or livestream any session, call, or program without our written permission.


12. Our materials

All content on the Site and in our programs, including text, workbooks, guides, worksheets, audio, video, frameworks, and methods, belongs to Marit Welker LLC and is protected by copyright.

When you buy a service, you get a personal, non-transferable licence to use the materials for your own life. You may not copy, resell, republish, share, teach, or distribute them, and you may not use them to build a competing product or coaching practice without written permission and proper compensation.

Do not share your login, links, or materials with anyone else.


13. Testimonials

If you give us a testimonial, review, or written feedback, you give us permission to use it in our marketing, with the name or initials you approve. You can withdraw that permission at any time by writing to us, and we will stop using it going forward.


14. Acceptable use

Do not use the Site or our services to harass anyone, to break the law, to infringe anyone's rights, to send spam, or to interfere with the Site's operation. We may refuse service or terminate access at any time.


15. Third parties

The Site links to and relies on third-party services, including scheduling, payment, video, and email tools. We are not responsible for their content, their terms, or their conduct.


16. Disclaimer of warranties

The Site and our services are provided "as is" and "as available," without warranty of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, secure, or error-free.


17. Limitation of liability

To the fullest extent permitted by law, Marit Welker LLC and Marit Welker personally will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, arising out of or relating to the Site or our services, whatever the legal theory, even if we were told such damages were possible.

To the fullest extent permitted by law, our total liability to you for any claim relating to the Site or our services will not exceed the amount you actually paid us in the twelve months before the claim arose.

Some jurisdictions do not allow these limits. In those places, these limits apply to the maximum extent the law allows, and nothing here limits liability that cannot lawfully be limited.


18. Indemnification

You agree to indemnify and hold harmless Marit Welker LLC, Marit Welker, and anyone working with us, from any claim, loss, or expense (including reasonable legal fees) arising from your use of the Site or our services, your breach of these Terms, or your violation of any law or of anyone's rights.


19. Governing law and disputes

These Terms are governed by the laws of the State of Idaho, without regard to conflict of laws rules.

Before filing anything, you agree to contact us and try in good faith to resolve the dispute directly for at least 30 days.

Any dispute that cannot be resolved that way will be brought exclusively in the state or federal courts located in Ada County, Idaho, and you consent to that jurisdiction. If you live in a jurisdiction whose law gives you the right to bring a claim locally, this section does not take that right away.


20. Changes

We may update these Terms. The updated version takes effect when posted, with a new date at the top. Changes do not apply retroactively to a service you already bought. If you keep using the Site after a change, you accept it.


21. Severability and entire agreement

If any part of these Terms is found unenforceable, the rest stays in force. These Terms, together with our Privacy Policy and any individual coaching agreement you sign, are the entire agreement between us. An individual coaching agreement controls over these Terms if the two conflict.


22. Contact

Marit Welker LLC 2512 N. Stokesberry Place, Suite 101 Meridian, Idaho, 83646 USA [email protected]

MaritWelker.com

Privacy Policy and terms of Service are copyright Marit Welker LLC 2026. All rights reserved.